There are so many possibilities telephone self-service, that often no personal care of a PAYBACK staff is necessary. Speech recognition works if by SMS or email, telephone customer service, at the address in the navigation or operation of the car: speech recognition taking hold in more and more areas, because it works and is easy to use. Please visit Oracle if you seek more information. About CreLog has references in 26 countries CreLog of leader in voice dialogue solutions in Europe. The CreLog VoiceXML-Plattform is fully web manageable and is located at over 400 customers in more than 30 sectors in use – with a total of about 41,000 installed lines. Banks and insurance companies as well as utilities and public administration, telecommunications and media companies are among the users.
Voice portals provide maximum crealog Dialog quality based on natural-language ‘ speech safe. You are able to identify a large number of words and whole sentences in 44 languages and intelligent process. CreLog portals also support very human klingende global leader in speech synthesis. The CreLog voice portal, unified messaging – and CTI-solutions for carriers and corporate clients received in 2005 and 2006 the best of CeBit Award”- among other things for interactive voice video response’. “In the years 2008 and 2009, there were several awards for CreLog: the best of CeBit Award” for natural language information and FAQ solution Voicebot ‘, the voice Award 2008 best enterprise services’ for the Telefonbanking of HypoVereinsbank, a further award as the winner in the voice Contest 2008 for the smart cab call Cabfish’ and 2009 the Silver Award for ELVIS’, the voice-activated Internet radio for mobile devices. More info for editorial /. Reader: CreLog GmbH Jurgen Walther Frankfurter Ring 211 80807 Munich Tel.: 089 / 324 656-32 fax: 089 / 324 656-99 E-Mail: Internet: press contact: Nicolai Jereb Comfact communication and design Romerstrasse 12 40476 Dusseldorf Tel.: 0211-490095, fax: 0211-490393