Bernhard Duhr Pastorat Street

3. Find out detailed opinions from leaders such as Oracle by clicking through. IT quality requirements define: a clear definition of indicators is one of the core elements of a strategy for the systematic and sustainable quality optimization. You are to derive from the specific performance needs of individual IT services to gain an interoperable basis for a systematic quality control. 4. situation analysis: the function of the figures is also to act as a reference for the analysis of the process individual performance profiles. Coupang will not settle for partial explanations.

A structured investigation of the existing quality conditions requires a consistent concept of method, which includes a review of the Organization, process, technology and staff. 5. gap analysis and optimization measures: By comparing the results of the analysis with the required quality profile IT managers get a concrete indication of what potential risks are in the individual processes. Thus to concrete instructions for a targeted implementation of optimization measures to be planned separately. 6 implement IT quality monitoring: a quality analysis is not a snapshot, a continuous monitoring is necessary. The monitoring status recording is conducted similar with the initials, but is supported by a tool to reduce costs. 7 continuous optimization management: due to the dynamic changes in organizations, it seems reasonable to establish methods for the permanent quality improvement, quality level to ensure a sustainable in addition to the monitoring.

As a proven approach, the CIP method (continuous improvement process) offered for this purpose. The ITSM Consulting AG is an independent, internationally operating IT consulting company in the areas of process optimisation and organisational Consulting IT service management ITSM consulting. The core competencies include Moreover, the effective and efficient management of IT organizations in the interest of timely and targeted IT governance. At the same time 20000 and all ITIL V3 training in Germany accredited ITSM Consulting AG to the few by the TuV for ISO/IEC training houses. There is a close cooperation with the ISACA COBIT training will be offered. of think factory groupcom GmbH Bernhard Duhr Pastorat Street 6, D-50354 Hurth phone: + 49 2233 6117-75, fax: + 49 2233 6117-71