If an implementation overhead by an average of one to three days and then virtually no administration is required, this may be no actual argument”he criticizes: rather own perceptions would therefore confirms, according to which in many cases there is no assessment, which investment and project costs go hand in hand with the introduction of monitoring solutions. Jatin is equally clear but questioned whether IT services can be evaluated precisely by General observations. The services are usually far too complex to be able to keep their respective performance levels in the entirety in the eye. Also, there is no clear responsibilities for it. This possible weaknesses identified then, if already massive problems have arisen, which can grow up to cases of critical business processes”, he describes the consequences. This however have little in common with an IT service management do the preventive works and tried to nip trouble in the bud already.
Without a systematic service level monitoring, there is no early warning system and no proactive measures can be initiated, instead you suddenly stumble into the approaching problems.” This inevitably create failures with a higher economic damage. However, many of the companies surveyed pledge improvement. Because after all, 36 percent plan to put the subject of service level monitoring in the future on the agenda and to invest in solutions. About Servicetrace: Servicetrace developed comprehensive monitoring solutions to determine of the performance of key applications. The ServiceTracer platform provides the decision-relevant information for the management and other stakeholders in the company in the form of reports and alerts. The implementation and administration of architecture produces only a small amount. It is also appropriately scalable. By Servicetrace’s clients include companies such as Lufthansa AirPlus, Norvatis Pharma, Sparkassen Informatik, T-systems, etc.